"WITH DECADES OF EXPERIENCE, WE CAN CREATE A CUSTOM SYSTEM TO SUIT ANY VENUE AND FIT ANY BUDGET"
THE SITE CONSULT
Most customers benefit from a valuable on-site consultation with a trained and experienced STRANGE PROS system designer. Your home or business is unique and deserves custom consideration. Most consults can last 30 to 75 minutes and include a survey of job details including existing wiring, equipment, customer requirements, product options, your budget, project timelines and professional recommendations. Our team wants to walk away from your consultation with a greater understanding of your needs and expectations.
THE PROPOSAL
Most proposals are turned around within 48 hours and are detailed by the room or location for which we are providing the proposal. Within each room or section, you will find line items that make it easy to follow and understand. This approach provides transparency and allows us to make quick changes to accommodate any special requests that you may have.
THE SALE
Let's make it happen! Even though most sales include components from a variety of manufacturers and suppliers, our extensive inventory enables us to start your job very quickly with short lead times. Our team of system designers and sales professionals are ready and able to take you and your project to the next level!
THE INSTALLATION
This is where it all comes together! When you bring a great design, innovative products, and talented technicians together, wonderful things will happen. Our experienced technicians will arrive at the job site on time with all the proper equipment and tools to complete your installation in a timely manner. Your property will be treated with respect and we pride ourselves in providing craftsmanship that will be a cut above the rest. Our technicians strive to exceed your expectations and we communicate our progress throughout the installation. Once our team members complete the setup and installation of your project they provide you with a comprehensive walk-through as well as ensuring you have the appropriate training for your products. Making sure you are comfortable and understand all aspects of your installation is also a priority to us.
THE FOLLOW UP AND SERVICE
Our job is not done when the installation is finished. We are here before, during and after the job to ensure you are happy. We believe in building long-term relationships and we will be here whenever you need us. Remember we warranty our installations for 12 months so it is important that it is done right. Our sales professionals are excited when you are excited and our team knows that the only way to have you refer us is when we go above and beyond.